Privacy Policy

1. Who we are

This Privacy Policy explains how OceanFL ("we," "us"), a real estate team of LoKation® Real Estate, and Acromatico (the technology operator) handle information collected through OceanFL.com (the "Site"). By using the Site you agree to this Policy and to our Terms of Use.

2. Information we collect

Information you give us: when you use a form, the valuation request, the systems-consult intake, or the AI concierge, you may provide your name, email, phone number, property address or area of interest, goals, timeline, budget range, and any message you type. Provide only what you are comfortable sharing.

Information collected automatically: like most websites, basic technical data (such as approximate region, device/browser type, and pages viewed) may be processed by our infrastructure provider to deliver and secure the Site. We do not run invasive advertising trackers on the Site.

3. How we use information

We use the information you provide to respond to you, schedule discovery and consult calls, prepare a requested comparative market analysis, route your inquiry to the appropriate team member, send transactional confirmations, and improve the Site. We do not sell your personal information.

4. Cookies & translation

The Site uses a small number of functional cookies. If you switch languages, the site translator (Google Translate) sets a "googtrans" cookie to remember your language. We may store a local preference flag in your browser. You can clear cookies in your browser settings at any time.

5. Service providers we share with

To operate the Site and respond to you, limited information may be processed by trusted third-party providers, each under their own terms and privacy policies: Cloudflare (hosting, security, and encrypted lead/ticket storage), Anthropic (the AI concierge model), Cal.com (scheduling), Twilio (SMS, where enabled), Resend (transactional email to our team), and Google Translate (on-the-fly translation). Information submitted to the AI concierge or forms may be transmitted to and stored by these providers solely to deliver the service.

6. How we store & protect information

Lead and inquiry details are stored in encrypted Cloudflare storage and may be emailed to our team. We take reasonable measures to protect your information, but no method of transmission or storage is completely secure, and we cannot guarantee absolute security. Please do not send sensitive financial, health, or confidential information through the Site.

7. Your choices & rights

You may request access to, correction of, or deletion of the personal information you have submitted by emailing italo@acromatico.com. Depending on where you live, you may have additional rights under applicable privacy laws; we will honor valid requests as required by law. You can opt out of further contact at any time by telling us.

8. AI concierge

Conversations with the AI concierge may be processed by our AI provider and stored to deliver and improve the service. The concierge is automated and may be inaccurate; do not submit confidential information and do not rely on it as advice. See our Terms of Use.

9. Children

The Site is intended for adults and is not directed to children under 16. We do not knowingly collect information from children. If you believe a child has provided information, contact us and we will delete it.

10. International visitors & "Do Not Track"

The Site is operated from the United States and offers translation for international visitors; by using it you understand your information may be processed in the U.S. Some browsers send "Do Not Track" or Global Privacy Control signals; because there is no common standard, the Site does not currently respond to them, but we already limit tracking as described above.

11. Retention & changes

We keep inquiry information for as long as needed to respond and for legitimate business and legal purposes, then delete or de-identify it. We may update this Policy from time to time; the "last updated" date reflects the current version, and continued use of the Site means you accept the changes.

12. Contact

Questions or privacy requests: italo@acromatico.com. OceanFL is a team of LoKation® Real Estate, 1500 E Atlantic Blvd, Building B, Pompano Beach, FL 33060.